Disclaimer

Our customers are important to us! Therefore, to give you complete peace of mind in purchasing a service from us and to maintain our high standards of customer satisfaction, we are providing the following document to answer any potential questions you might have in regards to our warranties, delivery, damage, liabilities, and return policies.

Warranty

All services sold will include and be backed by us and do not include gratuities. After 30 days, the original purchaser is responsible for all return costs and the product is no longer returnable.

Hairbodyandsole.com is always looking for ways to ease your decision to purchase with us! We want you to be confident about your decision and enjoy total satisfaction from your new purchase. Please let us know if you have any concerns.

Delivery

Your certificate will be delivered via US Mail First Class.  You will receive a confirmation email from us stating the product purchased, the cost of the purchase, where the product will be delivered and a tracking number for shipping. In some cases, shipments can be delayed due to acts of god, truck mechanical failures and certain remote rural delivery areas serviced by contracted trucking companies. Hairbodyandsole.com will not be responsible for any delays by trucking companies or US Mail and will not be held responsible for any additional delivery charges due to hazardous road conditions or cancellation of delivery after it has left the salon.

If there appears to be a problem with your certificate order, you have 48 hours in which to notify us of any issues. If you do not notify us within this time frame, any future claim for said product will be null and void.

Returns

All gift certificate sales are final and no returns are issued for any reasons other than the specific ones mentioned in this disclaimer. Certificates are only valid for six months from date of purchase.

Service and Technical Support

We are always happy to offer assistance. Simply call us during our normal business hours or e-mail us at contact@hairbodyandsole.com and we will be glad to answer your questions.

If you have difficulty with your certificate or subsequent service, please call our number and have the following information available for our technical support staff:

We will try to help you correct the problem to the best of our ability, but can only make recommendations based upon the information you provide. Please be as concise and accurate as possible. We appreciate your business, and will make every attempt to get you service in a timely fashion.

Liabilities

Hairbodyandsole.com assumes no liability arising from the use, or misuse of any services purchased from us and at no time shall be responsible for any amount greater than the purchase price of said services.

We are always improving our offerings and product availability, and reserve the right to change pricing, products and specifications without notice. Hairbodyandsole.com cannot be responsible for pricing or other errors, and reserves the right to cancel any service arising from such errors. We will not be responsible or held liable for any damages and/or affiliated costs due to shipping delays, service availability, acts of god or any other direct or associated losses caused.